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Contact Changed When Called

There are some contacts that have the “contact name” or “_____”. It seems to be adding a nickname to some of my contacts. I have turned off short name and nicknames in the contact settings but the issue remains. I would like contacts that aren’t my Mom to not show up as “Contact Name or Mom.”

Posted on Feb 14, 2022 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2022 10:47 AM

Hello Triedmyrealname,


It sounds like you sometimes see two names for a contact when they call.


Do you have multiple contacts for the same number? Review Add and use contact information on iPhone and Use iPhone to search to search within the Contacts app. Search for just the phone number and see if multiple contacts with the names you are seeing come up.


If so you may want to follow Manage and delete contacts on your iPhone, iPad, or iPod touch.


Hope this information helps.


Have a good day.

2 replies
Question marked as Top-ranking reply

Feb 15, 2022 10:47 AM in response to Triedmyrealname

Hello Triedmyrealname,


It sounds like you sometimes see two names for a contact when they call.


Do you have multiple contacts for the same number? Review Add and use contact information on iPhone and Use iPhone to search to search within the Contacts app. Search for just the phone number and see if multiple contacts with the names you are seeing come up.


If so you may want to follow Manage and delete contacts on your iPhone, iPad, or iPod touch.


Hope this information helps.


Have a good day.

Contact Changed When Called

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