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I bought my daughter a Mac Book Pro Xmas 2020, it has been fine but in the past few days the screen has looked like below;
She hasn't been out of the house and insisted no water has been spilt on it.
[Re-Titled by Moderator]
Gleavester1 wrote:
I bought my daughter a Mac Book Pro Xmas 2020, it has been fine but in the past few days the screen has looked like below;
data:image/png;base64,i\\
She hasn't been out of the house and insisted no water has been spilt on it.
Does not look good....
You can plug in an external monitor to test the GPU...
If it is a display issue only it will not effect the external monitor...
If this is Intel Mac—
Try resetting the SMC https://support.apple.com/en-us/HT201295
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
(get at least two-three rounds of the chimes when holding the NRAM Reset)
If M1 Soc — try SafeBoot https://support.apple.com/en-us/HT201262 to sort anomalies.
Check your coverage
https://support.apple.com/my-support
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Gleavester1 wrote:
I bought my daughter a Mac Book Pro Xmas 2020, it has been fine but in the past few days the screen has looked like below;
data:image/png;base64,i\\
She hasn't been out of the house and insisted no water has been spilt on it.
Does not look good....
You can plug in an external monitor to test the GPU...
If it is a display issue only it will not effect the external monitor...
If this is Intel Mac—
Try resetting the SMC https://support.apple.com/en-us/HT201295
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
(get at least two-three rounds of the chimes when holding the NRAM Reset)
If M1 Soc — try SafeBoot https://support.apple.com/en-us/HT201262 to sort anomalies.
Check your coverage
https://support.apple.com/my-support
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
MacBook Pro screen issue
