You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I just got AirPod Pros about 2 weeks ago and they are already broken. The charging case is not charging and the headphones are not connecting to my bluetooth. Where do I send for free replacement?
For returns, refunds, and exchanges that you bought directly from Apple see:
Returns & Refunds - Shopping Help - Apple
You may find it more convienent to take them to an Apple Store and they will help you.
Otherwise take them to where you bought them.
For returns, refunds, and exchanges that you bought directly from Apple see:
Returns & Refunds - Shopping Help - Apple
You may find it more convienent to take them to an Apple Store and they will help you.
Otherwise take them to where you bought them.
I just got AirPod Pros about 2 weeks ago and they are already broken. The charging case is not charging and the headphones are not connecting to my bluetooth. Where do I send for free replacement?
