Camera not working on iPad , NOT iPhone, mobile banking app to deposit a check
Camera not working on my iPad , NOT iPhone, mobile banking app to deposit a check. How do I fix that or is a mobile app limited to the iPhone?
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User profile for user:
Stevi_S
User level:
Community Specialist
Hi Henley2,
Thanks for using Apple Support Communities. We understand you're experiencing an issue with the camera in a banking app not working as expected. We're happy to share some information to help.
This could be related to compatibility of that app. The best way to confirm compatibility is to locate the banking app in the App Store, and scroll down to the compatibility details below "Information".
If you confirm that app is compatible on the iPad, and the issue with the camera is only happening in this specific app, check out some steps to resolve unexpected app behavior here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open
Thanks