Airpods pro pair with sony bravia , but no sound

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Airpods pro pair with sony bravia , but no sound

I paired my airpods pro with my Sony Bravia TV with no problems, however while it said connected there is NO sound

Posted on Feb 15, 2022 7:19 PM

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Answer 1

Top-ranking reply

gilbertfromcary Author

Level 1

7 points

Feb 17, 2022 5:23 PM in response to TheLittles

The Sony TV is fine, do you know if the airpods pro are compatible with Sony TV , this is a simple question.

If they do, I will continue to search a way to make them work, if not I need to know ASAP so I can return the airpods.

BTW;

A: the airpods are working ok with my iphone 11

B: No problems in connecting with BT and pairing

The issue is that when it's done there is NO sound

I am working on this for four days now and I have visited Sony and Apple support pages with No luck.

The only thing I want to know is: Is there Compatibility with these two systems? Please DO NOT send me back to the chat groups - I know how to google my way.

Sorry for the frustration, but Apple should be more intuitive and come with more user friendly manuals for it's products.

Thanks

Gilbert

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Answer 2

Erin_B11

Community Specialist

Feb 16, 2022 2:01 PM in response to gilbertfromcary

Hello gilbertfromcary,

Thank you for posting in the Apple Support Communities, and for reviewing the related article above. You're in the right spot for help with your AirPods Pro.

It sounds like your AirPods are connected, but you don't hear any sound. To be sure, try pairing them again by following the steps in the section "Use AirPods with a non-Apple device" here:

Set up AirPods with your Mac and other Bluetooth devices

To further isolate the issue, try pairing them to another audio source (i.e. iPhone, iPad, Mac, etc.). If the issue can't be replicated on the other device, it might point to something with the TV.

If the issue persists, you can also reset your AirPods. Here's how:

How to reset your AirPods and AirPods Pro

Kind regards.

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Answer 3

TheLittles

Level 10

195,539 points

Feb 16, 2022 9:19 PM in response to gilbertfromcary

gilbertfromcary Said:

"Airpods pro pair with sony bravia , but no sound: I paired my airpods pro with my Sony Bravia TV with no problems, however while it said connected there is NO sound"

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Contact Sony:

See what done has to say on this.

Sony Contact Use Info:

Go Here: Contact Us - Electronics Product Support | Sony
Click: Chat Now
Proceed from there with a chat session

View the User's Manual:

Still have the user's manual from the TV? If so, few it, seeing if it has any info on this.

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Airpods pro pair with sony bravia , but no sound

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