MacOS Monterey: Citrix cannot see Google Drive

Hello


We use Citrix Receiver to connect to Blackbaud Workspace.



When browsing for files to upload it uses a windows-like file explorer.


The issue is that ever since the update to Monterey, Citrix can no longer see the Google Drive in this explorer.



We have reinstalled Google Drive for Mac and updated the latest version of Citrix Workspace, however the issue still persists. We are using the Stream Mode of Google Drive App.


We have contacted Citrix and Blackbaud support without success. They say that MacOS needs to recognize the Drive as a separate Letter. It seems in Monterey MacOS no longer sees Google Drive as a mounted 'DRIVE'



This is definitely an issue with Monterey, as we go back to Big Sur Citrix is able to see the Google Drive Mounted as E: in its file explorer.



IS there any setting we can change or something we can do on Monterey that will make Google drive function as a mounted Drive?


It works fine normally in Finder, As Google Drive shows up under Favorites and we are able to navigate it fine.



Any help would be appreciated, thanks.







MacBook Air (2020 or later)

Posted on Feb 16, 2022 7:25 AM

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MacOS Monterey: Citrix cannot see Google Drive

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