Not able to drag while scrolling (using two fingers to scroll)

I was able to drag a file/element and scroll (using two fingers to scroll) before the recent MacOS update - Monterey.


Anybody else having the same issue?


Posted on Feb 16, 2022 10:31 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2022 6:28 AM

Hello Sam542,


Thanks for the additional information. Try booting into safe mode to see if the same thing happens. Safe mode can help bypass software that can cause issues: How to use safe mode on your Mac - Apple Support

You can also test in a new user account. This will help determine if the issue is occurring within the whole system, or just your profile:

Set up users, guests and groups on Mac - Apple Support

If the issue persists, Contact Apple for support and service.



Take care.

3 replies
Question marked as Top-ranking reply

Feb 22, 2022 6:28 AM in response to Sam542

Hello Sam542,


Thanks for the additional information. Try booting into safe mode to see if the same thing happens. Safe mode can help bypass software that can cause issues: How to use safe mode on your Mac - Apple Support

You can also test in a new user account. This will help determine if the issue is occurring within the whole system, or just your profile:

Set up users, guests and groups on Mac - Apple Support

If the issue persists, Contact Apple for support and service.



Take care.

Feb 17, 2022 10:41 AM in response to Sam542

Hello Sam542,


Welcome to Apple Support Communities! We understand you're having trouble using two fingers to scroll. We're happy to assist you with this.


You can configure your trackpad gestures by following the steps in this article: MacBook Air trackpad

Also, restart your MacBook Air to see if the same thing occurs: Shut down or restart your Mac - Apple Support


Best Regards.

Feb 17, 2022 11:31 AM in response to karina184

Thank you for your response.


However, the problem isn’t scrolling with just two fingers. I am able to scroll with two fingers just fine.


The problem is DRAGGING an element/file while SCROLLING with two fingers. For example, when using Pages, I used to DRAG (holding the left click button) an element while at the same time SCROLL (two fingers) quickly to the others pages to where I needed to drop the image.


I have checked the trackpad gestures in settings and also restarted my Mac. This hasn’t solved the issue. As I mentioned in my original question, the issue happened after updating the OS.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not able to drag while scrolling (using two fingers to scroll)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.