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Downloading apps but the App Store is telling me I need to update my iPad to the newest version but whenever I check my settings it says my iPad is up-to-date

App Store is telling me I need to update my iPad to the newest version but whenever I check my settings it says my iPad is up-to-date on the latest software. I am hoping I can get this resolved quickly as I have lost my phone and need my iPad for some information for work / filing taxes. My iPad in settings is telling me it's up to date with iOS 10.3.4 . On the back of my iPad it says it is a fourth generation so does that mean my iPad is too old to update to the latest version. I've tried downloading Facebook, messenger, google chrome, turbo tax, Snapchat, etc. what can I do to resolve this issue as soon as possible?


Another question I have is this: can I put my SIM card from my newely broken iPhone 12 mini into my iPad? I tried but it doesn't appear to fit unless I'm doing something wrong.. my iPad says in the upper left corner "No SIM".

I look forward to hearing back from your support team but when you respond could you email me at as well as ? Thanks.



[Personal Information Edited by Moderator]


iPad, iOS 10

Posted on Feb 16, 2022 11:25 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2022 1:14 AM

If your iPad is currently running, or cannot be updated beyond iOS 10.3.3/4, then have an iPad4.


Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is obsolete.


Many App Developers have also dropped support for 32-bit devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.


If Apps that you need to use now have higher minimum iOS-version requirements than your iPad can support, your only option is to replace your iPad with newer model. Of current models, even the entry-level iPad9 supports current iPadOS 15 - and has hardware specifications and capabilities that vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating the fundamental limitations of your iPad4 and your available options.

1 reply
Question marked as Top-ranking reply

Feb 17, 2022 1:14 AM in response to 1_2345

If your iPad is currently running, or cannot be updated beyond iOS 10.3.3/4, then have an iPad4.


Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is obsolete.


Many App Developers have also dropped support for 32-bit devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.


If Apps that you need to use now have higher minimum iOS-version requirements than your iPad can support, your only option is to replace your iPad with newer model. Of current models, even the entry-level iPad9 supports current iPadOS 15 - and has hardware specifications and capabilities that vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating the fundamental limitations of your iPad4 and your available options.

Downloading apps but the App Store is telling me I need to update my iPad to the newest version but whenever I check my settings it says my iPad is up-to-date

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