can't connect to EDUROAM

while my wi-fi connections work perfectly on both my iphone 11 pro and my Macbook Air M1,

neither of the two can connect to my university eduroam connection. i've downloaded the certificates as requested, im 100% my credentials are correct and i've run out of ideas as to why it's not working.

if anybody could help, it would be amazing

MacBook Air (2020 or later)

Posted on Feb 17, 2022 2:12 AM

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Posted on Feb 17, 2022 2:49 AM

This is not the right forum. If you are at your own university, first check if your university allows eduroam connection from its own members (many don't) and if so seek help from your local tech support. If you are at a different university keep trying as sometimes it takes a while to fetch your login credentials from your home university.


Also, if you can check someone else's computer, compare all the panes under "Advanced" in the Network Preferences. Including the Proxy pane.


Also, when you have to select a security protocol to connect to the network, you probably need "WPA Corporate" (or a name like that) whereas the default might be something like "WPA2 Personal".


If that all fails, go to Network Preferences, click on the lock, and start a new "location".

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can't connect to EDUROAM

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