KoroJlbCherum Said:
"my airpods pro are out of sync. I can't reset to factory settings to make them sync again. I cleaned them, completely discharged them, but it's useless"
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Thank you for the screenshot.
Troubleshooting AirPods Sync:
Three Things...
A. How many AirPods pairs do you own? If a few, and are under the same name, then that would get a bit confusing. So, rename the other pair(s).
B. Rename These:
See what happens when you try to rename these. It might get them to sync again. If they both rename, then obviously they are the same pair. Go Here: Change the name of your AirPods on iPhone - Apple Support
No Success?...
C. Go here, and click "Get Service": AirPods Replacement, Service, and Repair - Apple Support