Issue with downloading apps from japanese appstore

Hello

I have a problem with downloading app from japanese appstore. I changed my apple id region to Japan and when I try to download app that I need, the information pops up then Im returned to appstore from previous country. I dont have any balance on my account.

iPhone 8, iOS 13

Posted on Feb 17, 2022 6:00 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2022 2:09 PM

Hey katarzyna110,


It sounds like you're having an issue changing your App Store region. We can understand wanting to look into that further. We want to help.


In order to download apps from another region, you'll need to ensure that your Apple ID billing information matches that region as well. You can learn more here: Change your Apple ID country or region


Thanks!

1 reply
Question marked as Top-ranking reply

Feb 18, 2022 2:09 PM in response to katarzyna110

Hey katarzyna110,


It sounds like you're having an issue changing your App Store region. We can understand wanting to look into that further. We want to help.


In order to download apps from another region, you'll need to ensure that your Apple ID billing information matches that region as well. You can learn more here: Change your Apple ID country or region


Thanks!

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Issue with downloading apps from japanese appstore

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