AirPods Pro keep randomly playing music from unknown source

Its apple music behind. On Iphone I just swipe lower banner up and you will see title of song and artist.

Posted on Feb 18, 2022 1:27 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2022 7:04 AM

Hi sonybu,


Thanks for coming to Apple Support Communities for help today. As we understand, your AirPods Pro are playing music from a source you don't recognize.


Have you restarted your iPhone?


Also try resetting the AirPods: How to reset your AirPods and AirPods Pro.


"You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case.
  4. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the More Info button  next to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.)
  5. Tap Forget This Device, and tap again to confirm.
  6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.*
  7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen."


Have a fantastic day!

1 reply
Question marked as Top-ranking reply

Feb 19, 2022 7:04 AM in response to sonybu

Hi sonybu,


Thanks for coming to Apple Support Communities for help today. As we understand, your AirPods Pro are playing music from a source you don't recognize.


Have you restarted your iPhone?


Also try resetting the AirPods: How to reset your AirPods and AirPods Pro.


"You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case.
  4. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the More Info button  next to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.)
  5. Tap Forget This Device, and tap again to confirm.
  6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.*
  7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen."


Have a fantastic day!

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AirPods Pro keep randomly playing music from unknown source

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