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Right powerbeats pro disconnects repeatedly despite being charged and having battery

Why?

And the solutions is?


ps: I know that putting the right Powerbeats in the battery case for a few seconds works. But he disconnects again after a few minute’s :-(


iPhone 12 Pro

Posted on Feb 18, 2022 10:10 AM

Reply
1 reply

Feb 19, 2022 12:37 PM in response to JoaoGomes

Hello JoaoGomes.


Thanks for reaching out to Apple Support Communities. We understand that your Powerbeats Pro is experiencing disconnects. We will be glad to assist.


First, let's make sure your iOS is up to date:

Update your iPhone, iPad, or iPod touch


Next, try resetting your Beats:

Reset your Beats earphones


If the issue persists, Contact Apple for support and service

Cheers.



Right powerbeats pro disconnects repeatedly despite being charged and having battery

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