Copying pictures using right click copy

Question

Level 1

6 points

Copying pictures using right click copy

We have two computers for work that are networked together. Both of the computers were on yesterday and both had icloud open when the power went out. After getting power back and turning on the computers, the icloud right click with copy and paste no longer works on either computer. Our computers are dell computers. When we right click we get a page that shows: Back, forward, refresh, save as, print, cast media to device, send page to your devices, create QR code for this page etc There is no copy on it. The copy and paste saves us so much time as we use the pictures often to put in our reports. We are hoping someone can help. Thank you very much

Posted on Feb 18, 2022 10:25 AM

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Answer 1

TammyW_03

Community Specialist

Feb 19, 2022 12:40 PM in response to priceamerica

Hello priceamerica,

Thanks for participating in Apple Support Communities. If we understand correctly, after a power outage you no longer see the option to "copy" a photo stored in iCloud, while using the iCloud website. If that's right, does the same thing happen with other websites that you visit? If so, you may need to clear your browsing history. Depending on the browser you're using, you'll want to reach out to their developer for those steps.

If it's only for the iCloud website, let us know a bit more:

Which Windows version is installed?
Have you signed out and back in of the iCloud website?

The more information you can provide the better.

Take care.

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Answer 2

TammyW_03

Community Specialist

Feb 20, 2022 12:31 PM in response to priceamerica

priceamerica,

That's really good to know. Were you able to clear browsing history to see if the issue is being caused by old or bad data? We also recommend installing available Windows updates, if there are any: Update Windows

Keep us posted.

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Answer 3

léonie

Level 10

200,537 points

Feb 23, 2022 10:07 PM in response to radhaze

Try again. There has been maintenance work tonight for iCloud Photos as shown on the Apple - Support - System Status page. Because it has been a temporary problem.

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Answer 4

priceamerica Author

Level 1

6 points

Feb 20, 2022 8:03 AM in response to TammyW_03

Yes. I just tried other websites and the copy does work. I did get out of the icloud website and back in on both machines. My husband's machine uses icloud on google chrome and mine is on windows edge. We both have windows 11 on our computers.

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Answer 5

Feb 26, 2022 1:55 AM in response to priceamerica

I also have the same problem. I am running Windows 10 and I have cleared my browsing history. I can right click, copy and paste from Facebook into Paint Shop Pro but there is no Copy option in iCloud Photos as others have mentioned.

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Answer 6

radhaze

Level 1

8 points

Feb 23, 2022 8:34 AM in response to TammyW_03

I also have the same problem. Right click doesn't give me a copy option on my photos. Yes, I cleared my history, and that didn't solve the problem.

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Copying pictures using right click copy

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