Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 2

155 points

iCloud Drive on Windows 11.

Does anyone have iCloud Drive working on Windows 11? If so, how?

For me it never syncs anything at all. Enabling iCloud logging shows numerous errors like so:

[31096 @ Thu Dec 02 2021 09:21:52.018]  29428 debug BRC::ContainerScheduler::SetAuthRetryTimer::<lambda_7754504cfeba6f7e21170bfb89205b3b>::operator ()  Refreshing iCloud account
[31096 @ Thu Dec 02 2021 09:21:52.019]  29428 debug CKW::iCloudAccount::New Read account ID myemail@mailemailserver.com
[31096 @ Thu Dec 02 2021 09:21:52.020]  29428 debug CKW::iCloudAccount::RefreshBag  Refreshing account
[31096 @ Thu Dec 02 2021 09:21:52.460]  29428 debug CKW::iCloudAccount::RefreshBag  AOSTransactionGetError was kAOSErrorInvalidCredentials - trying to launch control panel to show auth prompt
[31096 @ Thu Dec 02 2021 09:21:52.523]  29428 debug BRC::ContainerScheduler::GoOnline iCloud account not vaild. Checking again in 60 secs
[31096 @ Thu Dec 02 2021 09:22:36.982]  10432 debug CKWD::PushThread::CheckForAccountStateChange  Refreshing iCloud account

Posted on Feb 18, 2022 9:00 PM

Similar questions

3 replies

claire504

Community Specialist

Feb 20, 2022 6:38 AM in response to Tobin Richard

Hi Tobin Richard,

We understand that when you enable iCloud Drive you encounter errors. If you haven't already, check out the information below, from the following article, to see if that might help: Set up iCloud Drive - Apple Support

"Before you begin

Update your iPhone, iPad, or iPod touch to the latest iOS or iPadOS, and your Mac to the latest macOS.
Set up iCloud on all of your devices.
Make sure that you’re signed in to iCloud with the same Apple ID on all of your devices.
If you have a Windows PC, update to Windows 7 or later and download iCloud for Windows.

If you have a device that can't update to the latest iOS or macOS, see the minimum system requirementsto use iCloud Drive."

Also, to confirm, iCloud Drive is set up on an Apple device already, correct?

Another step you can take as well, is to uninstall iCloud Drive and then download it again: Download iCloud for Windows - Apple Support

Take care.

claire504

Community Specialist

Feb 21, 2022 11:34 AM in response to Tobin Richard

Tobin Richard,

Thank you for letting us know. Since you continue to encounter this issue after trying those steps, you can contact Apple Support for further assistance here: Contact Apple Support

Best wishes to you.

Tobin Richard Author

Level 2

155 points

Feb 20, 2022 8:30 PM in response to claire504

I have already reinstalled iCloud for Windows to attempt to fix this, and yes iCloud drive is working correctly on other devices. It's specifically not working on PCs running Windows 11.

iCloud Drive on Windows 11.