unable to add a new mailbox (folder) to my email account on my ipad

on my ipad i want to add a mailbox (folder) o my existing email account.....i receive the message..unable to add mailbox on ...... on my email i only show inbox and trash



iPad 2, iOS 9

Posted on Feb 19, 2022 12:27 PM

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Question marked as Top-ranking reply

Posted on Feb 20, 2022 11:21 AM

Hi helpfromappleforme,


Thanks for coming to Apple Support Communities for help adding a mailbox in the iPadOS Mail app.


It does appear you have been to the correct article.


What is the mail provider you user? Have you tried adding the mailbox on their webmail app?


Do you have an MDM profile in Settings  > General > Profiles & Device Management?


Let us know.


Have a fantastic day!

1 reply
Question marked as Top-ranking reply

Feb 20, 2022 11:21 AM in response to helpfromappleforme

Hi helpfromappleforme,


Thanks for coming to Apple Support Communities for help adding a mailbox in the iPadOS Mail app.


It does appear you have been to the correct article.


What is the mail provider you user? Have you tried adding the mailbox on their webmail app?


Do you have an MDM profile in Settings  > General > Profiles & Device Management?


Let us know.


Have a fantastic day!

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unable to add a new mailbox (folder) to my email account on my ipad

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