Face ID Not working Notes
Face ID is not working for notes. Forgot password for it. This all happened after the updates. Any assistance with this would be appreciated.
iPhone 12 Pro Max, iOS 15
Question marked as
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there saachiv,
From what we can tell, you forgot the password for a locked note on your iPhone, and Face ID isn't working to unlock it. We're glad you're here, and we can provide some guidance.
"To unlock a note, you need to enter the password that it's locked with. If you forgot the password, Apple can't help you regain access to your locked notes. You can create a new password, but this won’t give you access to your old notes. A new password will let you password protect any notes that you create going forward with the new password." Have a look at the 'If you forgot your notes password' section of this support article to learn more:
How to lock notes on your iPhone, iPad, and iPod touch
If Face ID isn't working at all on your iPhone, try the steps here:
If Face ID isn't working on your iPhone or iPad Pro
Take care.