Macbook Pro M1 16 inch popping audio

I have a random click - pop sound coming from the speakers randomly between 3 to 30 seconds apart. I have restarted, reset SMC, NVRAM, logged in as a new user, even a disk reset and fresh install. Nothing worked. It happens most frequently when I'm on Microsoft Teams conferences for work, Youtube, TV App, and Music. Killing coreaudiod works briefly before it goes back to the same thing. This is a brand new M1 Max 16" running latest Monterey (Same issue for any of the other versions either). Any suggestions?


MacBook Pro (2020 and later)

Posted on Feb 19, 2022 2:46 PM

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Posted on Apr 12, 2022 8:22 PM

Alright. I think that I've finally found at least one set of conditions that leads to this issue and a couple fixes (one that sucks and one that a lot sucks less). So I've been closely monitoring CPU / memory usage and the states of things when there are no pops and when the pops start showing up.


Essentially, what I'm seeing is that when there is memory pressure that goes into the "yellow" in your Activity Monitor, which for me happens during usage and pretty much only when memory usages hits the ~14GB of usage mark (on a 10-core, 16GB build). CPU usage doesn't seem to always have a direct impact, but I have seen that when I trigger something heavy on the CPU and stop it, that can trigger a pop sometimes (inconsistent). It seems like some CPU usage / swapping / etc. is at the least correlated with this issue. This tracks with what @virgil237 said above re: his memory usage being at 14GB.


Would love to hear if anyone using a larger build (32GB) or if you have a friend with one has the same issue when hitting the yellow, but not before. At least that would give us something material to run up the flagpole and get an Apple dev to look into. Also, considering whether to return this 16GB build and just go with an M1 max 64GB build and skirt the issue altogether as I'm guessing a fix won't be forthcoming very soon in any case.


The first fix, as you would imagine is...close things until you get under the 14GB mark and in the "green" and it seems that the issue is at least MUCH rarer, going from every minute or few to once in awhile. Not sure if this will be a software fix or a firmware fix. What is still interesting is how this still does not happen via Bluetooth at all. So, there's something there that further narrows down the possibilities for a sound system Apple dev out there. Core audio daemon routing specifically to the internal speakers?


That got me thinking about audio routing, so I went to get SoundFlower to play with some audio routing to see if I could route through SoundFlower and then to the Speakers with any improvements. SoundFlower not supported on M1 macs yet, which led me to the BlackHole 2ch audio router (existential.audio). So in the Midi Device setup you can add a Multi-Output device and make BlackHole 2ch the primary and set the speakers as the other device. Then set your main output device to the Multi-Output device. So far, popping is either gone or at least a lot rarer. Note that I'm still running heavily into the yellow in memory pressure with no popping. The one caveat is that you have to change volume in the Midi Setup due to the way the devices work...that may be easy to find a control for given all the good DAW software / routers out there. Seems like this should help a dev narrow things down even more. @Apple please look into this.


Hope this helps someone not go crazy. Let us all know your mileage with the proposed fixes and / or other solutions you find! I'll report back on whether this second fix seems to hold or not.



71 replies

Apr 11, 2022 11:43 AM in response to mikemem

Just an update. I went through all the troubleshooting steps, suggestions, etc. Narrowed things down a bit, because it never happens on bluetooth audio devices or headphone jack. Speakers only, never at same part of a song, etc. (partially ruling out frequencies creating the issues). After much troubleshooting, reinstalling entire OS, same issue, albeit less frequent. All the Apple diagnostics showed nothing and they couldn't reproduce and reinstalled the OS and firmware.


Replaced the entire unit yesterday and today playing some songs and still getting the occasional pop / crack. So either a significant number of these laptops have this issue with speakers, or there's some firmware issue, or a software issue that isn't particularly obvious. It was strange that I never had the issue on the first new laptop, but it seemed to get progressively worse (which would imply an issue with software or firmware over time that would be resolved by a restart--which never helped me).


Really not sure what's going on, but kinda sucky to have a second new laptop with this kind of an issue. It's better than it was (2 pops in the past hour and "small") compared to a pop every few minutes ("large") that I was getting. I'm not confident things won't degrade back to the same situation though. Again, the original laptop started out fine, although I may have initially ignored the minor pops.


A real solution would be nice.

Apr 17, 2022 1:42 PM in response to solidliquid315

Both my wife and I have this problem, both on 16inch models with 32GB RAM. It seems to happen only when memory pressure is in the orange range, which is super annoying since this seems to start at around 24GB, making 8GB unusable. Unacceptable on a $4,000 machine.


Did anyone in Cupertino test this with a real workload before sending it to the factory? Guessing not.

Feb 20, 2022 12:30 PM in response to solidliquid315

Hello there solidliquid315,


Thanks for joining us in Apple Support Communities! We understand you're hearing a popping sound from the built-in speakers on your MacBook Pro. We're glad you're here, and we'll point you in the right direction to get this sorted out.


To begin, does the issue persist in a new user account? Find out how to create one to test the issue further here:


Set up users, guests, and groups on Mac


If so, and erasing and reinstalling macOS didn't seem to help, the next best step is to have your MacBook Pro inspected by a technician. This link will help you get started:


Mac Service and Repair


Cheers!



May 25, 2022 3:10 AM in response to lastabaka

Regarding Microsoft Teams running, I got pops even with Teams closed , so I'm assuming it's not really a Rosetta2 issue.


However I noticed that crackling is more frequent in certain situations when listening music:

  1. When using the native Spotify app, it will start crackling almost immediately.
  2. In Chrome on the Spotify web app and Bandcamp I won't get any crackles
  3. I'm pretty sure that I got crackles when using Soundcloud (in browser as well), however less frequent than in the native Spotify app.
  4. Never happened on Youtube, however the first time I encountered this I was listening to an online radio station (in browser).



Mar 6, 2022 2:06 PM in response to solidliquid315

This seemed to crop up suddenly after several weeks of use on my new M1 Macbook Pro 14. I just did the latest update and still have the issue. It's not consistently showing up with the same audio btw, so not as simple as a particular frequency in a song causing the pop / distortion. About to reset SMC / NVRAM to see if that helps. This is pretty annoying, to the point of I'd return it and exchange if my 14 days weren't already up.


Let us know if you find a fix.

Apr 4, 2022 8:24 AM in response to solidliquid315

I can confirm this is happening on my 16 inch M1 Pro machine bought in December.


Currently at 14 gb out of 16 gb memory usage. The first time it happend was when I opened up the iOS simulator. Now it happens from time to time during regular usage.


Setting the sample rate to 44100 Hz didn't help as it was suggested on other forums.


Currently up to date with the latest macOS Monterey version (12.3).

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Macbook Pro M1 16 inch popping audio

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