Brand new 13 pro cannot find/detect bluetooth devices to pair.

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attila56 Author

Level 1

6 points

Brand new 13 pro cannot find/detect bluetooth devices to pair.

Brand new 13 pro cannot find/detect any bluetooth devices to pair. Here is where I am at currently:

I have turned off and on the phone, reset network settings and the problem still persists
my ios version is upto date (15..3.1)
bluetooth is on and in discovery mode,
my other ios devices can find the device which 13 pro cannot find and pair with them
although it cannot find and detect th devices itself, if the pairing request comes from another device (such as a car system) it pairs and works well.

Any help would bw appreciated.

iPhone 13 Pro, iOS 15

Posted on Feb 19, 2022 9:54 PM

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Answer 1

Best reply

TheLittles

Level 10

192,615 points

Feb 19, 2022 10:17 PM in response to attila56

attila56 Said:

"Brand new 13 pro cannot find/detect bluetooth devices to pair."

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Refer to the link provided atop this post.

Restart your iPhone:

Having just set this up, perform a restart.

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Answer 2

TheLittles

Level 10

192,615 points

Feb 19, 2022 11:38 PM in response to attila56

attila56 Siad:

"I tried both restart and force start. Neither solved the problem."

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What are the devices? Try troubleshooting the devices themselves. Some items have a small dot you need to press to get the connection going.

For Example:

When troubleshooting AirPods, your use the following...

A Few Thoughts:

Troubleshooting AirPods Connectivity:

A. Troubleshoot the Pairing:

Disable Bluetooth on all but one device — the one device you want to synchronize with these with.

B. Troubleshoot the Connection:

Using this via these Apple Support links, troubleshoot this.

C. Verify the Balance:

Go to: Settings
Tap: General
Tap: Accessibility
Scroll Down: to Hearing
Adjust: the audio volume balance

D. Clear Out Earwax:

Go Here: How to Clean your AirPods and EarPods - Apple Support

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Answer 3

TheLittles

Level 10

192,615 points

Feb 20, 2022 11:05 PM in response to attila56

attila56 Said:

"The bluetooth devices' connectivity is fine. My other IOS devices are detecting and pairing with them immediately. And they connection works fine."

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Perhaps this is a Faulty Device?:

Note that you have a one-year, out-of-the-box, limited-warranty with this, if purchased from Apple. So, either return this (you have 14 days to do so), or contact Apple Support, seeing if you can get this fixed.

Contact Apple Support:

Contact Us - Choose Locations
Proceed from there as necessary
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)