Can't hear on my iPhone 7 plus.

Sourness_75 Said:

"Can't hear on my iPhone 7 plus.: I have a iPhone 7 plus when I make a call or someone calls me or if I use a Bluetooth or headphones I cannot hear anyone. But I can hear music I can play videos and hear them just fine with the noise coming out of my speakers please tell me what's wrong my iPhone 7 plus"

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Troubleshooting iPhone Calls:

Use These Links:

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support
• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support
• If Neither is of Success: Contact Apple Support

From a more general aspect, see below.

Sourness_75 Said:

"Can't hear on my iPhone 7 plus.: I have a iPhone 7 plus when I make a call or someone calls me or if I use a Bluetooth or headphones I cannot hear anyone. But I can hear music I can play videos and hear them just fine with the noise coming out of my speakers please tell me what's wrong my iPhone 7 plus"

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Continued from above.

Troubleshooting iPhone Audio:

A Few Links that May Help:

• If you Hear No Sound or Distorted Sound from your iPhone, iPad, or iPod touch Speaker - Apple Support

• If the Microphones on your iPhone aren't Working - Apple Support

• Control Audio Playback on AirPods with iPhone - Apple Support

• Adjust Audio and Visual Settings on iPhone - Apple Support

• Adjust the Volume on iPhone - Apple Support