Air Pods Pro Case
Should I have two metal contacts inside my ipods pro case? I have only one on right. I cleaned the inside with iIsopropyl alcohol and the metal moved and my case will not shut properly with the air pod inserted. How may I fix?
Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address
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The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
Should I have two metal contacts inside my ipods pro case? I have only one on right. I cleaned the inside with iIsopropyl alcohol and the metal moved and my case will not shut properly with the air pod inserted. How may I fix?
Howdy deanne313,
I understand you've noticed that your AirPods Pro Case won't close properly as a metal piece was moved while cleaning it, right?
As the AirPods Pro Case isn't closing, you'll want to look into your service options to get this fixed. For information regarding service, check out the following link:
AirPods Replacement, Service, and Repair
If you're looking for assistance with setting up service after reviewing that link, Contact Apple Support.
Cheers!
Howdy deanne313,
I understand you've noticed that your AirPods Pro Case won't close properly as a metal piece was moved while cleaning it, right?
As the AirPods Pro Case isn't closing, you'll want to look into your service options to get this fixed. For information regarding service, check out the following link:
AirPods Replacement, Service, and Repair
If you're looking for assistance with setting up service after reviewing that link, Contact Apple Support.
Cheers!
Thank you! I've contacted Apple Support and have replacement on the way.
Air Pods Pro Case