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Cannot reset password for apple id

Hello I am contacting on behalf of my uncle who cannot access his Apple ID. He cannot remember his password so he tried to rest it but he cannot access the email he used. When it comes to the security question it is saying the birthday we input is incorrect but we are sure that it is correct. Is there another way to reset it?

Posted on Feb 20, 2022 6:20 PM

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Question marked as Top-ranking reply

Posted on Feb 20, 2022 6:23 PM

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      



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Cannot reset password for apple id

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