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Level 1

4 points

Photo count mismatch on iCloud.com

I use iCloud Photos on all my Apple devices and it worked pretty well. However, I found the number of photos doesn’t match between Photos app (cross all devices) and iCloud.com.

-> iPhone: 11779

-> iPad: 11779

-> MacBook: 11779

-> iCloud.com: 11778*

Since all photos are synced, I found out the specific photo (on my devices) which disappeared from iCloud.com, and noticed that it shows already synced (cloud with a tick), too.

No matter I switch off/on the iCloud photos, I cannot force it re-synced again, and I still cannot see it on iCloud.com. Is there any way to solve the problem? Thanks.

iPhone XR / iOS 15.3.1

iPad 5th / iPadOS 15.3.1

MacBook Air / macOS 12.2.1

Posted on Feb 20, 2022 10:38 PM

Best reply

muguy

Level 9

77,041 points

Posted on Feb 21, 2022 4:37 AM

The easiest way:

Export the photo from your library to the desktop

Delete the photo in your library

Import the photo again.

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Photo count mismatch on iCloud.com

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