Carplay - apple music randomly pausing

Hi, I have problem with my apple music when playing music via carplay. I have iphone 12 pro, latest ios. When playing downloaded music from iphone, it play fine, but when selected any playlist, which is not downloaded, it is randomly pausing and waiting tens of seconds (10 - 30 seconds). Problems on all network types - 4g / 5g / 3g. Tried reseting my iphone, but problem persists. When using youtube music, it plays without pausing. I have tried connecting via cable and wireless too, both with problems (when connected via cable, waiting time is shorter - 3 - 10 seconds)

Posted on Feb 21, 2022 2:16 AM

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Feb 22, 2022 8:19 AM in response to QuiHen

QuiHen,


Thanks for following up with us. We'd like to learn more to see how we can help.


Which exact iOS version is listed in Settings > General > About?


Also, you mentioned this only happens with streaming content; keeping that in mind, what kind of signal strength are you seeing for your cellular network connection when this happens? Did you check with your vehicle manufacturer to see if there was a firmware update available on their end?


Thanks!

Feb 22, 2022 8:38 AM in response to Sparks0829

Hi I am using latest version of iOS - 15.3.1

It happens on all types of networks - 3G / 4G / 5G - even if I have full signal strength. I have latest firmware in my car. It happens in various cars - it happened in my old car before 6 months too. I think, that problem is with apple music app, because other music app working correctly - I have tried youtube music, spotify and tidal. Problem happens only with apple music.

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Carplay - apple music randomly pausing

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