I am trying to active my unity license. However I got access defined. And my license cannot be activatived. Need help on that.

Question

Level 1

4 points

I am trying to active my unity license. However I got access defined. And my license cannot be activatived. Need help on that.

I moved the licence file to the different folder and I am sure that UnityHub has the file access. However, I got the same error. How can I grant my folder access.

{"level":"info","message":"[ 'setAccessToken: Setting access token' ]","moduleName":"LicensingSdkService","timestamp":"2022-02-21T16:01:14.182Z"}

{"level":"info","message":"[\n 'Importing license file /Users/User/Documents/Unity_License/Unity_lic.ulf'\n]","moduleName":"LicensingSdkService","timestamp":"2022-02-21T16:01:14.182Z"}

{"level":"warn","message":"[ 'A problem occurred while importing license file' ]","moduleName":"LicensingSdkService","timestamp":"2022-02-21T16:01:14.221Z"}

{"level":"info","message":"[ 'licenseInvalid --> initializing' ]","moduleName":"LicenseFSM","timestamp":"2022-02-21T16:01:14.222Z"}

{"level":"warn","message":"[\n \"An error occurred during the import of ULF file. Error: Access to the path '/Library/Application Support/Unity/Unity_lic.ulf' is denied.\"\n]","moduleName":"LicenseService","timestamp":"2022-02-21T16:01:14.222Z"}

{"level":"warn","message":"[ 'License File is not available.' ]","moduleName":"UnityLicenseCore","timestamp":"2022-02-21T16:01:14.223Z"}

{"level":"info","message":"[ 'License initialized' ]","moduleName":"LicenseClient","timestamp":"2022-02-21T16:01:14.223Z"}

{"level":"info","message":"[ 'initializing --> licenseInvalid' ]","moduleName":"LicenseFSM","timestamp":"2022-02-21T16:01:14.223Z"}

{"level":"info","message":"[ 'License error: 98' ]","moduleName":"LicenseClient","timestamp":"2022-02-21T16:01:14.223Z"}

The Uic files in the App Support folder

{"level":"info","message":"[ 'setAccessToken: Setting access token' ]","moduleName":"LicensingSdkService","timestamp":"2022-02-21T15:59:51.884Z"}

{"level":"info","message":"[\n 'Importing license file /Users/User/Library/Application Support/Unity/Unity_lic.ulf'\n]","moduleName":"LicensingSdkService","timestamp":"2022-02-21T15:59:51.885Z"}

{"level":"warn","message":"[ 'A problem occurred while importing license file' ]","moduleName":"LicensingSdkService","timestamp":"2022-02-21T15:59:51.958Z"}

{"level":"info","message":"[ 'licenseInvalid --> initializing' ]","moduleName":"LicenseFSM","timestamp":"2022-02-21T15:59:51.960Z"}

{"level":"warn","message":"[\n \"An error occurred during the import of ULF file. Error: Access to the path '/Library/Application Support/Unity/Unity_lic.ulf' is denied.\"\n]","moduleName":"LicenseService","timestamp":"2022-02-21T15:59:51.960Z"}

{"level":"warn","message":"[ 'License File is not available.' ]","moduleName":"UnityLicenseCore","timestamp":"2022-02-21T15:59:51.961Z"}

{"level":"info","message":"[ 'License initialized' ]","moduleName":"LicenseClient","timestamp":"2022-02-21T15:59:51.961Z"}

{"level":"info","message":"[ 'initializing --> licenseInvalid' ]","moduleName":"LicenseFSM","timestamp":"2022-02-21T15:59:51.961Z"}

{"level":"info","message":"[ 'License error: 98' ]","moduleName":"LicenseClient","timestamp":"2022-02-21T15:59:51.961Z"}

MacBook Pro 13″, macOS 10.12

Posted on Feb 21, 2022 9:40 AM

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Answer 1

zliu113 Author

Level 1

4 points

Feb 21, 2022 10:34 AM in response to lllaass

Yeah. I did all that! My Unity Hub app and Unity app both have full disk access. And the license is generated from https://license.unity3d.com/manual and Unity engineer asks me to put under App Support/Unity Folder. I did that. However, I still have access denied error.

Not sure what else I can do.

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Answer 2

lllaass

Level 10

210,459 points

Feb 21, 2022 10:16 AM in response to zliu113

Got to System Preferences>Privacy & Security>Privacy. In the left pane select full disk access. Is the app listed and checked in the right pane?

Go to Files and FOlder in the left pane and iis the app listed in the right pane?

Can you move the license file back where it was?

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Answer 3

zliu113 Author

Level 1

4 points

Feb 21, 2022 12:48 PM in response to zliu113

Tried with the way to generate the lincese and activation Automatically. However it shows the same premission denied error.

2022-02-21 20:44:05.079 - [ 1199] - [ 7] - INFO - Unity.Licensing.Client.Communication.Controllers.AccessTokenController || Got access token: GlwbgL4cGB6IsJBPXhu5wubNoyCc1W1HRqOMmuj4o_Q002f (expires in 30758400 seconds)

2022-02-21 20:44:05.080 - [ 1199] - [ 7] - INFO - Unity.Licensing.Client.Communication.ApiPipeHandler#1 || [Response] Type: AccessTokenResponse, Code: 200, Status:

2022-02-21 20:44:05.082 - [ 1199] - [ 7] - INFO - Unity.Licensing.Client.Services.Licensing.GenesisLicensingService || [5de84c386124466aaec462b4244da289] Starting Ulf transaction for NEW operation

2022-02-21 20:44:07.069 - [ 1199] - [ 23] - ERROR - Unity.Licensing.Client.Services.Licensing.GenesisLicensingService || [5de84c386124466aaec462b4244da289] An unexpected error occured while saving ULF license from NEW response: Access to the path '/Library/Application Support/Unity/Unity_lic.ulf' is denied.

System.UnauthorizedAccessException: Access to the path '/Library/Application Support/Unity/Unity_lic.ulf' is denied.

---> System.IO.IOException: Permission denied

--- End of inner exception stack trace ---

at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)

at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)

at System.IO.FileStream.OpenHandle(FileMode mode, FileShare share, FileOptions options)

at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)

at System.IO.File.Create(String path)

at Unity.Licensing.Client.Services.Licensing.GenesisLicensingService.WriteLicenseFile(UlfTransaction transaction)

2022-02-21 20:44:07.071 - [ 1199] - [ 23] - ERROR - Unity.Licensing.Client.Services.Licensing.GenesisLicensingService || [5de84c386124466aaec462b4244da289] An error occured while performing the ULF NEW operation: Cannot save ULF license file: Unexpected error. Access to the path '/Library/Application Support/Unity/Unity_lic.ulf' is denied.

2022-02-21 20:44:07.072 - [ 1199] - [ 7] - INFO - Unity.Licensing.Client.Communication.ApiPipeHandler#1 || [Response] Type: ULFActivationResponse, Code: 1500, Status: Cannot save ULF license file: Unexpected error. Access to the path '/Library/Application Support/Unity/Unity_lic.ulf' is denied.

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I am trying to active my unity license. However I got access defined. And my license cannot be activatived. Need help on that.

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