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I am currently running Catalina 10.15.7 on my 2018 iMac. I want to update the OS but for some reason, I can't. When I go to Software Update in System Preferences, I just get the spinning wheel saying that it is checking for updates.
Anyone else have this problem?
Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.
Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.
Next, please open System Preferences - Software Update and update Mac OS.
BTW it is not a bad idea to restart in Safe Mode about 1x per month and then restart normally.
Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.
Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.
Next, please open System Preferences - Software Update and update Mac OS.
BTW it is not a bad idea to restart in Safe Mode about 1x per month and then restart normally.
I've done the above, with no success. I still get the spinning wheel saying Checking for updates.
NEVER MIND: once I restarted the iMac, it has now given me the option to update to Monterey. Thanks to everyone for their help and patience.
Have a look at > How to upgrade to macOS Monterey - Apple Support
or as suggested in step 3, click on the > Get macOS Monterey < link.
That's where the problem lies. Whenever I do all of the above, all I get is this. It doesn't seem to go anywhere.
Sorry for the delay in replying, but, I was out of town. I rebooted in Safe mode, but I still get the spinning wheel when I go to Software Update in System Preferences.
I'm not sure what the next step should be.
The macOS Monterey Installer went to your Applications folder.
The only one in the Applications folder is Install macOS Mojave. That would be going backward from Catalina.
Drag the Mojave installer to the Trash and empty the Trash. Then restart in Safe Mode again and attempt to download and install Monterey.
+1 trash Mojave installer and try the “Get macOS Monterey” link that I posted above.
Update from Catalina
