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software is needed to connect to iPhone but when I select install it does nothing and I cannot get rid of the install status box

Why does the software not install and why can't I exit the install status box. The status bar appears with the usual blue dot but never advances.

Posted on Feb 22, 2022 8:53 AM

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Posted on Feb 22, 2022 10:14 AM

4mAWth-Y5 wrote:

Why does the software not install and why can't I exit the install status box. The status bar appears with the usual blue dot but never advances.

If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch - Apple Support

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software is needed to connect to iPhone but when I select install it does nothing and I cannot get rid of the install status box

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