Apple TV crashing a lot.
Why is it lately when i open the netflix app on the apple tv it crashes the whole thing? This has been happening a lot
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User profile for user:
Erica_S1
User level:
Community Specialist
Hi there 1bad81,
We understand you're experiencing an issue with using the Netflix app on your Apple TV.
To begin, restart Apple TV and try launching the app again.
If the issue persists, delete the app with the steps below from Customize the Apple TV Home Screen then download it again:
"Delete an app
- Select the app you want to delete, then press and hold the clickpad center (second-generation Siri Remote) or touch surface (first-generation Siri Remote) until the app starts to jiggle.
- Press the Play/Pause button
for more options, then choose Delete. - Deleting an app also deletes its data. You can download any app again that you’ve purchased on the App Store, free of charge, but the data may not be restored."
Should the issue continue after reinstalling the app, and only with this app, reach out to the app developer for further assistance: How to contact an app developer
We hope this helps.