Screen recording is not saved. How can I retrieve it?
I did a screen recording and it did not get saved in my photos. How can I retrieve it?
iPad Pro, iPadOS 15
User profile for user:
Erin_B11
User level:
Community Specialist
Hello Vikas_1997,
Thank you for posting in the Apple Support Communities. We’ll do everything we can to help.
Are you using an iPhone when this happens? If so, check to see if you have enough available storage, then try again.
How to check the storage on your iPhone, iPad, and iPod touch
Also, try taking another, shorter video, to see if the length of the screen recoding is what's causing it not to save. The steps in the related article above have the steps, but here they are again for reference:
Record the screen on your iPhone, iPad, or iPod touch
Also, try isolating to the Photos app by closing then reopening the app, restarting your iPhone, and checking for updates.
Quit and reopen an app on iPhone
We hope this information is useful, but if the issue persists after taking these steps, feel free to reply back to let us know more details surrounding the concern. For instance:
- Which device model and software version are you using when this happens?
- Are you sharing the screen recording or taking any other steps right after the screen recording stops? If so, what steps?
- When was the last time this worked as expected for you?
The more information you provide, the better chance the community will be able to offer some additional guidance.
Kind regards.