airpods only connect when case is charging

I have a 12 pro that has this issue

Coy12 Said:

"airpods only connect when case is charging: iPhone 13, iPhone 11 and an iPhone SE. all three devices require the airpod case to be plugged into a charger before they will connect. The case is fully charged as are the AirPods."

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Troubleshooting AirPods Charging...

A Few Thoughts to Try:

A. Visit Apple Support links:

• If your Left or Right AirPod isn't Working - Apple Support
• If your AirPods Won't Connect – Apple Support
• Connect and Use your AirPods and AirPods Pro – Apple Support

B. Verify the Balance:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

C. Restart the iPhone:

Use either of these two methods

• Restart your iPhone - Apple Support
• Force Restart iPhone - Apple Support

D. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.
• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)
• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Coy12 Said:

"airpods only connect when case is charging: The AirPods will only connect when the case is plugged in to a charge cord. Once they connect, they work normal. The case battery is holding a charge. Does anyone have any ideas on how to correct this?"

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Troubleshooting Bluetooth on a Device:

What device are you connecting these to?

Mobile: If you can't Connect a Bluetooth Accessory to your iPhone, iPad, or iPod touch - Apple Support

Coy12 Said:

"airpods only connect when case is charging: iPhone 13, iPhone 11 and an iPhone SE. all three devices require the airpod case to be plugged into a charger before they will connect. The case is fully charged as are the AirPods."

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Troubleshooting AirPods Connectivity:

Start by wiggling it in your ear. No success? If so, refer to the following...

Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:

•  If your AirPods Won't Connect – Apple Support

• If your Left or Right AirPod isn't Working - Apple Support

• Connect and Use your AirPods and AirPods Pro – Apple Support

• If you can't Connect a Bluetooth Accessory to your iPhone, iPad, or iPod touch - Apple Support

B. Verify the Balance:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support