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Level 1

4 points

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Good day, I have been having issues with a specific company sending me emails. Their emails do not make it to neither my inbox nor junk mail. How can I clarify this?

I have asked the company several times and it is confirmed on their side that the emails have been sent but I have not received even one.

Please advice accordingly,

Kind regards

Thabang

Posted on Feb 23, 2022 3:45 AM

Best reply

Eric Root

Level 10

684,057 points

Posted on Feb 23, 2022 1:00 PM

Contact your email provider to see if the sender's email address is on their spam filter that deletes the emails.

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