Photos still crashing
Despite fixing photos library several times, updating my Macbook Air, removing all external hard drives, and many other measures, I still cannot view or edit photos in full screen.
MacBook Air 13″, macOS 12.1
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Despite fixing photos library several times, updating my Macbook Air, removing all external hard drives, and many other measures, I still cannot view or edit photos in full screen.
MacBook Air 13″, macOS 12.1
Hi
I would try the following:
1 - Try booting in safe mode - does it still happen? Then reboot normally and try again.
Start up your Mac in safe mode – Apple Support (UK)
Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this.
2 - Create a new empty library and try with that library open (hold down the option key while starting photos, and click "create new". To switch back to your current library afterwards, do the option key start again) You'll need to import a few images to that library to test with.
3 - Try creating a new user account and try when logged into that account.
These checks will tell us if the problem is system wide, or linked to a particular library or user account.
Hi
I would try the following:
1 - Try booting in safe mode - does it still happen? Then reboot normally and try again.
Start up your Mac in safe mode – Apple Support (UK)
Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this.
2 - Create a new empty library and try with that library open (hold down the option key while starting photos, and click "create new". To switch back to your current library afterwards, do the option key start again) You'll need to import a few images to that library to test with.
3 - Try creating a new user account and try when logged into that account.
These checks will tell us if the problem is system wide, or linked to a particular library or user account.
Photos still crashing