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Level 1

4 points

IPhone 7 stopped to work in service after actualization 15.3.1

Hi! I performed a software actualization on may Iphone 7 ant it stopped working in service. After contacted apple support and authorized service the result of the case **** was to replace the device because is a chronic problem of some devices 01660. For my surprise, apple decide not replace because the product is from 2017 because the warranty was 4 years. How is possible? How could I know the product was doomed to make the replace before the warranty expired. Can anyone help reverse this decision? Thank you!

[Edited by Moderator]

Posted on Feb 23, 2022 7:04 AM

Best reply

MrBill3

Level 10

103,696 points

Posted on Feb 23, 2022 8:18 AM

Hello,

Hmm "stopped working in service" ??? Please provide more details and maybe someone can help. See:

If you can‘t make or receive calls on your iPhone

Good luck.

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IPhone 7 stopped to work in service after actualization 15.3.1

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