Kernel Panic every time I close computer

I just updated to the latest version of Big Sur (11.6.4). Suddenly, every time I close and then reopen my computer, there is a kernel panic. I tried rebooting in Safe Mode and the problem is still there. The particular error message says "Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.driver.AppleIntelICLLPGraphicsFrameBuffer."

MacBook Pro 13″, macOS 10.14

Posted on Feb 23, 2022 9:22 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2022 8:33 PM

It might be a hardware issue, but consider the possibility that something installed on the Mac is conflicting with the latest version of the MacOS that is being upgraded to, but worked ok with earlier versions. There are ways to test this, including booting into Safe Mode. A drastic step, maybe not for everyone, but a step I have successfully taken in a case similar to yours, is to make two backups that you have checked are sound. Then erase and reinstall the MacOS, create one generic administrator user (call it "admin") and upgrade to the desired version of the MacOS, but install nothing. You now have a generic, vanilla Mac, much like a brand new unit from the factory. If the problem is present, it is likely to be broken or faulty hardware. If the problem is gone, then migrate users and account and files, but nothing else (no software, no settings), retest for proper behavior, then reinstall software bit by bit, testing after each install to ensure the problem has not returned.

50 replies

Mar 3, 2022 6:06 AM in response to emanymyllaerton

Thanks, that's what I'd originally assumed, and makes more sense to me. (I was just a bit confused by previous comments that seemed to imply that it was more likely to be a hardware issue, even if the device was stable on other OS versions.)

Stable on older, but not newer doesn't exclude hardware. Stable on old and newer would imply some software issue either with the bad version or conflict with some third-party software.


Sometimes, the only way to isolate the issue is as steve626 noted. Completely erase and install. Run it with absolutely nothing else installed.

Mar 3, 2022 7:48 AM in response to max1demian

The instructions you linked to are nearly useless generic instructions for dealing with a kernel panic. Given the number of reports of this problem and its coincidence with upgrades to 11.6.4, it's highly unlikely it is caused by a hardware failure (a hardware-software incompatibility is a different issue), and highly likely the root cause is software related. I would advise people not to waste their time following the steps you linked to and seek other alternatives.

Mar 18, 2022 7:52 AM in response to reiny97

I have this problem—even if I never launch Music (and my user doesn't have a "Login Item" for it either, but there might be something started by `launchd`, haven't checked), so I'm not sure, as others have observed, that's it related to Music.


I usually plug my Mac into an external monitor using a USB-C to HDMI cable. It appears (but this is a very empirical observation) that the reboot on sleep is less likely to happen when I don't let the Mac go to sleep while connected to an external monitor.

Mar 2, 2022 12:49 PM in response to Barney-15E

I have the same problem and took it to the Genius Bar and he told me to erase my laptop and reinstall everything one by one. But I read on other threads that doesn't work either. It's obviously a software problem because so many people are experiencing the same thing at the same time. Hopefully Apple will fix this problem on their end soon.. otherwise I guess I'll take my chances with Monterey in hopes of that solving it.


Didn't have this problem until I upgraded to 11.6.4.

Mar 7, 2022 4:16 AM in response to reiny97

Same problem here. Started after latest security update for Catalina. Still there after upgrade to Big Sur 11.6.4 (I’m not ready to upgrade to Monterey yet for various reasons). Only happens when Apple Music is started, but in that case it happens every time I put the computer to sleep. I created a new user as a test, but it has the same problem. I also tried to start in safe mode, which made some difference: I still cannot wake the computer by pressing any key, but I can by pressing the start key (upper right key on the keyboard), so apparently the computer hasn’t crashed, but it’s a bit pointless using Apple Music in safe mode, as the internal speakers are not available.

Mar 18, 2022 12:06 PM in response to Erik_E2

I haven't tried 11.6.5 yet. I'll give it a try soon, and report back. TbC, the details of the kernel panic I am receiving are as follows (edited to not exceed 5,000 character limit):


panic(cpu 0 caller 0xffffff801486041a): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.driver.AppleIntelICLLPGraphicsFramebuffer. Thread 0x363a1.
Backtracing specified thread

[...]

Process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:
20G417

Kernel version:
Darwin Kernel Version 20.6.0: Wed Jan 12 22:22:42 PST 2022; root:xnu-7195.141.19~2/RELEASE_X86_64
Kernel UUID: AC246285-86E1-3150-8730-749944ED0D5B
KernelCache slide: 0x0000000013e00000
KernelCache base:  0xffffff8014000000
Kernel slide:      0x0000000013e10000
Kernel text base:  0xffffff8014010000
__HIB  text base: 0xffffff8013f00000
System model name: MacBookPro16,2 (Mac-5F9802EFE386AA28)
System shutdown begun: NO
Hibernation exit count: 0

System uptime in nanoseconds: 15702860105583
Last Sleep:           absolute           base_tsc          base_nano
  Uptime  : 0x00000e481b660b9f
  Sleep   : 0x0000000000000000 0x0000000000000000 0x0000000000000000
  Wake    : 0x0000000000000000 0x0000000794c02673 0x0000000000000000
last started kext at 244868054415: >AudioAUUC	1.70 (addr 0xffffff7faec2c000, size 12288)
loaded kexts:

[...]

Mar 1, 2022 12:44 PM in response to reiny97

I have the same issue since the last update (11.6.4). I suspected my USB C HDMI hub but today the Mac made a kernel panic without the hub connected.

In the installation report (about this Mac / system report / Software / installation it is stated that I have installer Monterey 12.2.1 ! but it is not the case.

I try to reset NVRAM and SMC, without any changes.

I'm doomed to wait for the next update except if somebody have the solution.

Hard to use a Mac for professional application is these conditions.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Kernel Panic every time I close computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.