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I cannot downgrade my icloud plan from 200GB to 50GB although I am currently using less than 40GB on icloud. I cannot click Done neither on my iphone nor in my Windows desktop app.

I cannot downgrade my icloud plan from 200GB to 50GB although I am currently using less than 40GB on icloud. I cannot click Done neither on my iphone nor in my Windows desktop app.

iPhone 12, iOS 15

Posted on Feb 25, 2022 1:00 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2022 1:30 AM

See this Apple article: Downgrade or cancel your iCloud+ plan

Downgrade or cancel your iCloud+ plan - Apple Support (PH)


👉 If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.



2 replies
Question marked as Top-ranking reply

Feb 25, 2022 1:30 AM in response to Inquiry12

See this Apple article: Downgrade or cancel your iCloud+ plan

Downgrade or cancel your iCloud+ plan - Apple Support (PH)


👉 If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.



I cannot downgrade my icloud plan from 200GB to 50GB although I am currently using less than 40GB on icloud. I cannot click Done neither on my iphone nor in my Windows desktop app.

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