Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New Phone

I recently got a new iPhone today and my apps won’t download. I put my Apple ID password in and it keeps giving me a loading sign. What do I do?

iPhone 13 Pro Max, iOS 15

Posted on Feb 25, 2022 5:29 PM

Reply
Question marked as Best reply

Posted on Feb 25, 2022 5:53 PM

See the Apple Support article(s) below. 


Apps won’t downloaded.  *


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Feb 25, 2022 5:53 PM in response to emilywills10

See the Apple Support article(s) below. 


Apps won’t downloaded.  *


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

New Phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.