I have just accidently deleted my icloud documents and can't recover them through iCloud.com Restore Files credentials as it says no files available. I was re-booting my computer at the same time as checking iCloud storage and fear I have permanently deleted all my work/research/development files. Please can you help!
Nicola
MacBook, OS X 10.11
Well, that not always the case. iCloud can back up to your desktop before deleting files in some instances
My documents were retrieved with the help of Apple Support doing the following;
Click 'Go' on top line of mac along from apple symbol; then Home; then iCloud Drive (Archive).
All my files were archived there. Command A and place back into Documents folder to reinstate.
I hope that helps anyone in the future.
Nicola
Well, that not always the case. iCloud can back up to your desktop before deleting files in some instances
My documents were retrieved with the help of Apple Support doing the following;
Click 'Go' on top line of mac along from apple symbol; then Home; then iCloud Drive (Archive).
All my files were archived there. Command A and place back into Documents folder to reinstate.
I hope that helps anyone in the future.
Nicola
If the files are not in Recently Deleted in iCloud, or in trash on your Mac, they are gone. You'll need to restore from your backup
its atypical to have an archive folder. That is created when you turn off iCloud Drive or (I believe) sign out of iCloud on your Mac. Most folks tend not to do either and will not have an archive folder.
Restoring deleted iCloud files when iCloud.com Restore Files is not working
