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User profile for user: frediesta
frediesta Author
User level: Level 1
4 points

Moving whatsapp from iPhone SE to Samsung S22 back to iPhone SE

Dear community,


I have an iPhone SE and wanted to migrate to Samsung galaxy S22.

Now I want to return to iPhone SE because of issues.


 

Action taken:

  • iPhone SE & Samsung galaxy S22 directly connected with a “Lightning-to-USB-C” cable (MFI certified) to transfer all data using the Samsung Smart Switch app. Took about 25 minutes, went smoothly without error, at the end it told me I could safely disconnect cable which I did. After this process, I went to Whatsapp's Settings=>Chats=>"Move chats to android" which was also swiftly completed. I then activated Whatsapp on the Samsung galaxy S22.


 

Current situation:

  • iPhone SE: Whatsapp chats no longer accessible, but still takes up 22GB on this phone. (iCloud is only 5GB and is full, so no backups since a long time) Pictures & videos received on whatsapp are still visible via iPhone photos app.

 

  • Samsung galaxy S22:
    1. Issue 1: Whatsapp functions properly but photos and videos were not transferred.
    2. Issue 2: Only chat conversations with people for whome a contact name was saved, have been transferred to the new phone. Chats with people for which only a phone number appeared, have not been transferred.



I am not happy with this, I'm now trying to find the easiest way to solve issues. I'm perfectly willing to revert to my iPhone to continue using Whatsapp if it means retrieving the missing chats and photos/videos.


What would be the best solution in my situation?



Looking forward to your feedback!

Posted on Mar 1, 2022 11:58 AM

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
203,712 points

Posted on Mar 1, 2022 1:09 PM

No bother. You can easily expand iCloud storage; you can get 50GB for 99¢ a month, 200GB for $2.99 a month, and 2TB for $9.99 a month, so iCloud storage shouldn’t be a problem. And here is WhatsApp info on backing it up to iCloud→https://faq.whatsapp.com/iphone/chats/how-to-back-up-to-icloud and restoring from iCloud→https://faq.whatsapp.com/iphone/chats/how-to-restore-your-chat-history


Regarding the difference:


iCloud has 2 independent functions. iCloud backups, and iCloud sync. It’s confusing because they both have the same name prefix. But they have no connection with each other. Go to Settings/[your name]/iCloud. You will see a bunch of switches. When you turn on a switch that data type will sync to iCloud. If you do this on multiple devices that share an Apple ID the selected data will sync to all of those devices. 


You can also turn on iCloud Backups. This will back up your phone every night if the phone is plugged in, connected to Wi-Fi and locked.


But note that anything that you sync by the first method will be excluded from the iCloud backups, and you can’t extract anything from an iCloud backup; you can only restore the entire backup, overwriting everything on your phone.

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
203,712 points

Mar 1, 2022 1:09 PM in response to frediesta

No bother. You can easily expand iCloud storage; you can get 50GB for 99¢ a month, 200GB for $2.99 a month, and 2TB for $9.99 a month, so iCloud storage shouldn’t be a problem. And here is WhatsApp info on backing it up to iCloud→https://faq.whatsapp.com/iphone/chats/how-to-back-up-to-icloud and restoring from iCloud→https://faq.whatsapp.com/iphone/chats/how-to-restore-your-chat-history


Regarding the difference:


iCloud has 2 independent functions. iCloud backups, and iCloud sync. It’s confusing because they both have the same name prefix. But they have no connection with each other. Go to Settings/[your name]/iCloud. You will see a bunch of switches. When you turn on a switch that data type will sync to iCloud. If you do this on multiple devices that share an Apple ID the selected data will sync to all of those devices. 


You can also turn on iCloud Backups. This will back up your phone every night if the phone is plugged in, connected to Wi-Fi and locked.


But note that anything that you sync by the first method will be excluded from the iCloud backups, and you can’t extract anything from an iCloud backup; you can only restore the entire backup, overwriting everything on your phone.

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Moving whatsapp from iPhone SE to Samsung S22 back to iPhone SE

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