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Level 1

9 points

iphone data transfer issues

I'm trying to transfer my iPhone 8 data into my new iPhone 13. It was stuck on the iPhone 8 saying "Unable to complete transfer" and iPhone 13 "Move closer".

So I restarted the process and noticed when I went back on my iPhone 8 some app icons disappeared with just the names. And I continued the data transfer process and now it's stuck with my phone 8 saying "finish on new iPhone" and iPhone 13 "setting up Apple ID"

I've tried inserting my new sim card, making sure both phones are charging, and removing low power mode. None of these worked and now it's been stuck for the last 20 min+

Thanks!

iPhone 8 Plus, iOS 14

Posted on Mar 1, 2022 5:37 PM

Top-ranking reply

Jack-19

Level 8

46,008 points

Posted on Mar 1, 2022 11:20 PM

Welcome to the Apple Support Communities.

Restart your iPhone - Apple Support, then review: Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support again.

Jack

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