You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to turn on Safari extensions (iOS 15)

Hi, I’m running iOS 15.3.1 on iPhone 12 Pro. I’ve tried to install a few extensions for Safari but I can’t enable any of them in the settings menu. They are all greyed out (see screenshot).

I've tried uninstalling and reinstalling the extensions and restarting the device but that has not solved the problem.

How can I fix this? Thanks.

Posted on Mar 1, 2022 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2022 4:39 AM

Apparently extensions can’t be activated if “Content and Privacy restrictions” in Screen Time is turned off. Turning it off solved it for me.

Just putting it out there for others.

1 reply

Unable to turn on Safari extensions (iOS 15)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.