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The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
FaceTime on iPad is stuck at a really low level, sliding volume up or down has no impact. I can barely hear the person I am calling. Using iPad OS 15.3.1, issue affected previous version too.
issue also occurs with zoom app, volume at low level and turning up or down has no impact
Good day to you SCon81,
For speaker volume issues, the following article goes through four troubleshooting steps that we’d like to have you visit - If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker.
You also mentioned the issue was happening on third-party video calling apps. Are you noticing low volume when watching a video via Safari or a video streaming app? That would take the testing outside of a call, which is why we ask.
Thanks.
Good day to you SCon81,
For speaker volume issues, the following article goes through four troubleshooting steps that we’d like to have you visit - If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker.
You also mentioned the issue was happening on third-party video calling apps. Are you noticing low volume when watching a video via Safari or a video streaming app? That would take the testing outside of a call, which is why we ask.
Thanks.
SCon81,
Does the issue persist if you connect to a different Wi-Fi network? We ask so that we can try to rule out interference or network issues.
If the behavior is still present, contact Apple Support for further assistance.
Take care!
Tried recommended steps, issue is still a problem.
Issue does not occur when watching video via safari or video streaming apps. Able to increase or reduce volume as normal.
Issue only seems to be present on video calls: FaceTime and Zoom.
Issue still present on different network
Hey SCon81,
Thanks for those details.
We'd recommend contacting Apple Support for further assistance here: Get Support
Thanks!
FaceTime Volume Low
