Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Next Backup Size problem - value way too big

I cannot make icloud backup as it say that there is not enough space.

"Next Backup Size" is showing 4,2 GB even thought I have unselected ALL aplication from backup! This value is definately wrong!


I have tried steps described here:

iPhone "Next Backup Size" incorrect / not… - Apple Community


But no luck in my case :(

I run out of ideas what can be wrong.

iPhone XS

Posted on Mar 2, 2022 8:06 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2022 3:39 AM

Try this: Check your Messages, one thing hidden from the backup summary is Messages. If you review the "Choose data to backup", Messages does not show so one cannot see the amount of space Messages is taking in the backup. 

Messages contained photos, videos and content that pushed the backup over the 5GB available in iCloud.

Check all photos and videos from messages, you need to delete manually.



3 replies
Question marked as Top-ranking reply

Mar 3, 2022 3:39 AM in response to Marco_DDD

Try this: Check your Messages, one thing hidden from the backup summary is Messages. If you review the "Choose data to backup", Messages does not show so one cannot see the amount of space Messages is taking in the backup. 

Messages contained photos, videos and content that pushed the backup over the 5GB available in iCloud.

Check all photos and videos from messages, you need to delete manually.



Next Backup Size problem - value way too big

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.