I have now purchased a second Apple 20W USB-C Power Adapter for my iPhone 13 because the first one I bought stopped working after a couple of weeks. I thought maybe the first one was defective, but now the second one stopped working after just a couple of days. I confirmed that the cable is working fine. Is this a common problem and can I return them?
You can bring the adapter to an Apple Store. Certainly if the issue was caused by a manufacturing defect, Apple warrants the product. But a more likely explanation is something else, especially given this happened with two different adapters. Perhaps, for example, you’re not plugging the adapter directly into a wall socket.
If you are plugging it in to the same wall socket each time and this one fails you need to call an electrician.
When I took one of my non-working wall chargers to the Apple store, I was told that since it was outside of the two-week exchange period, I had to make an appointment at the Genius Bar so they could test it with my device. Since I was from out of town, they took pity on me and got a manager to waive the requirement. Keeping fingers crossed that it continues to work.
I plugged both directly into the wall socket and that was why I have been so disappointed that they stopped working. I will take them to the Apple store and hope third time is the charm!
I have had the same issue unfortunately. I had three different ones I was using for my phone and iPad and they all stopped working around the same time.
These wall chargers are defective I’m on my 3rd one now
That’s a good point, but it was different rooms in the house and so different outlets. No problems with any other devices. 🤷🏻♀️
Good luck!
I just got my third one (exchanged a non- working one at the Apple store) and we’ll see how long it lasts.
Apple 20W USB-C Power Adapter stopped working
