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I have now purchased a second Apple 20W USB-C Power Adapter for my iPhone 13 because the first one I bought stopped working after a couple of weeks. I thought maybe the first one was defective, but now the second one stopped working after just a couple of days. I confirmed that the cable is working fine. Is this a common problem and can I return them?
These wall chargers are defective I’m on my 3rd one now
These wall chargers are defective I’m on my 3rd one now
You can bring the adapter to an Apple Store. Certainly if the issue was caused by a manufacturing defect, Apple warrants the product. But a more likely explanation is something else, especially given this happened with two different adapters. Perhaps, for example, you’re not plugging the adapter directly into a wall socket.
I have had the same issue unfortunately. I had three different ones I was using for my phone and iPad and they all stopped working around the same time.
That’s a good point, but it was different rooms in the house and so different outlets. No problems with any other devices. 🤷🏻♀️
If you are plugging it in to the same wall socket each time and this one fails you need to call an electrician.
When I took one of my non-working wall chargers to the Apple store, I was told that since it was outside of the two-week exchange period, I had to make an appointment at the Genius Bar so they could test it with my device. Since I was from out of town, they took pity on me and got a manager to waive the requirement. Keeping fingers crossed that it continues to work.
I plugged both directly into the wall socket and that was why I have been so disappointed that they stopped working. I will take them to the Apple store and hope third time is the charm!
Good luck!
I just got my third one (exchanged a non- working one at the Apple store) and we’ll see how long it lasts.
Apple 20W USB-C Power Adapter stopped working
