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my phone isn’t working after the updates

Hello I’m trying to buy more space I usually by the 2tb and share with my family for $10 a month and I been trying for a week to add more and it’s not working can you please help me please I can’t save no more pictures to my phone after I did the updates it messed my phone up

iPhone XS Max, iOS 15

Posted on Mar 3, 2022 6:23 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2022 6:26 AM

See this Apple article:

Upgrade to iCloud+

Upgrade to iCloud+ - Apple Support


See the following Apple articles:

Set up Family Sharing

Set up Family Sharing - Apple Support

 

Use Family Sharing?, see this article: What is Family Sharing?

What is Family Sharing? - Apple Support

 

Make sure that each family member has a unique Apple ID

Make sure that each family member has a unique Apple ID - Apple Support


2 replies
Question marked as Top-ranking reply

Mar 3, 2022 6:26 AM in response to kathyohsofly

See this Apple article:

Upgrade to iCloud+

Upgrade to iCloud+ - Apple Support


See the following Apple articles:

Set up Family Sharing

Set up Family Sharing - Apple Support

 

Use Family Sharing?, see this article: What is Family Sharing?

What is Family Sharing? - Apple Support

 

Make sure that each family member has a unique Apple ID

Make sure that each family member has a unique Apple ID - Apple Support


Mar 3, 2022 6:31 AM in response to kathyohsofly

kathyohsofly Said:

"my phone isn’t working after the updates: Hello I’m trying to buy more space I usually by the 2tb and share with my family for $10 a month and I been trying for a week to add more and it’s not working can you please help me please I can’t save no more pictures to my phone after I did the updates it messed my phone up"

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Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other" (Applies to iPhone):

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

my phone isn’t working after the updates

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