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I bought a new Apple pro Mac and had everything from my old to my new computer done at Best Buy. I restarted my computer today and when I went to login, it won’t accept my Apple ID. I am unable to go anywhere except the login screen. Please help!

Mac Pro

Posted on Mar 4, 2022 8:12 AM

Best reply

Eric Root

Level 10

684,135 points

Posted on Mar 4, 2022 1:37 PM

Have you tried logging in using your user password?

See if anything here helps.

User Password Reset. -

User Password Reset (2). -

User Password Reset – Apple ID. -

If you can't reset your Mac login password *

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