Why does my watch keep calling 911

Why does my watch keep calling 911

Apple Watch Series 3, watchOS 8

Posted on Mar 4, 2022 11:06 AM

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Question marked as Top-ranking reply

Posted on Mar 5, 2022 12:20 PM

Hi Burns3992,


We can help with turning off automatically calling emergency services, and you can still keep the fall detection enabled (if you have this feature turned on).


You want to make sure you’re not wearing your Apple Watch too snug. If it fits snug, the bend of the wrist could press and hold the side button, which activates the countdown to call emergency services. To turn this feature off, follow these steps found in Make an emergency phone call on Apple Watch:


If you don’t want your Apple Watch to automatically start the emergency countdown when you press and hold the side button, turn off Automatic Dialing. Open the Settings app on your Apple Watch, tap SOS, tap Hold Side Button, then turn off Hold Side Button. (Or open the Apple Watch app on your iPhone, tap My Watch, tap Emergency SOS, then turn off Hold Side Button.) You can still make an emergency call with the Emergency SOS slider.


You can also find more information about the emergency services in the article above. Reach back out if you have further questions.


Have a great day!

1 reply
Question marked as Top-ranking reply

Mar 5, 2022 12:20 PM in response to Burns3992

Hi Burns3992,


We can help with turning off automatically calling emergency services, and you can still keep the fall detection enabled (if you have this feature turned on).


You want to make sure you’re not wearing your Apple Watch too snug. If it fits snug, the bend of the wrist could press and hold the side button, which activates the countdown to call emergency services. To turn this feature off, follow these steps found in Make an emergency phone call on Apple Watch:


If you don’t want your Apple Watch to automatically start the emergency countdown when you press and hold the side button, turn off Automatic Dialing. Open the Settings app on your Apple Watch, tap SOS, tap Hold Side Button, then turn off Hold Side Button. (Or open the Apple Watch app on your iPhone, tap My Watch, tap Emergency SOS, then turn off Hold Side Button.) You can still make an emergency call with the Emergency SOS slider.


You can also find more information about the emergency services in the article above. Reach back out if you have further questions.


Have a great day!

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Why does my watch keep calling 911

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