iPad library in Music app doesn't populate

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jdip101 Author

Level 1

32 points

iPad library in Music app doesn't populate

Whether I connect via cable, or WiFi and click iPad, under devices the library doesn't populate. Can you help?

MacBook Air (2020 or later)

Posted on Mar 4, 2022 11:28 AM

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Answer 1

Top-ranking reply

Old Toad

Level 10

210,419 points

Mar 4, 2022 12:18 PM in response to jdip101

Boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

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Answer 2

Old Toad

Level 10

210,419 points

Mar 4, 2022 11:39 AM in response to jdip101

Have you tried different cables and other ports on your MBA?

Do you have all 3 devices, iPhone, iPad and iPad Pro connected at the same time? Do the other two populate OK?

Try with only the iPad connected.

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Answer 3

jdip101 Author

Level 1

32 points

Mar 4, 2022 12:10 PM in response to Old Toad

Hello: yes used different cables, no other ports MacBook Air connected with Apple USB / power cable. Other two devices alone with iPad are all on the same network. Yes the other two device populate. Did try with with iPad connected direct with cable.

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iPad library in Music app doesn't populate

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