HomePod mini intercom only working by request

I have a HomePod mini, it’s working fine, very happy with it. There’s only one problem I can’t seem to fix. I can send intercom notifications from my HomePod, by request to Siri from my iPhone, but I can’t send intercom notifications from the Home app. I press the intercom icon in the corner, and it freezes and doesn’t work. Any suggestions on how I would be able to fix this problem?

HomePod mini, 15

Posted on Mar 4, 2022 12:23 PM

Reply
1 reply

Mar 5, 2022 12:24 PM in response to Not_me13

Hello Not_me13,


Thanks for participating in Apple Support Communities. If you haven't already, restart your HomePod mini and your iPhone as fresh connections can help resolve odd issues:


Restart your iPhone

If HomePod isn't responding check under "Restart HomePod" for steps


In addition to restarting, make sure both devices are updated. If an update is needed for your iPhone, be sure to back up first.


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Update HomePod


Just in case, here's information on the intercom feature: Use HomePod mini or HomePod as an intercom


Let us know how it goes.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod mini intercom only working by request

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.