Messages notifications silenced when Focus is off

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Messages notifications silenced when Focus is off

Hi! I have Focus turned off, yet it shows I have notifications silenced in Messages. Is there another area in Settings that would silence these notifications?

Focus also seems to be affecting the MacBook Pro I use for work. I don’t get all Google Calendar event alerts when Focus is turned off. Some appear in the Notification Center and some don’t, which has caused me to miss meetings.

I have it turned off, so Focus isn’t shared accords devices; however, it still hasn’t resolved the problem.

Any solutions?

Posted on Mar 5, 2022 6:04 AM

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Answer 1

Top-ranking reply

AnnieL2

Community Specialist

Mar 6, 2022 7:53 AM in response to shayl0

Greetings shayl0,

There are indeed some other places we can check on these settings. It sounds like the people you message are seeing a message that your notifications are silenced.

First, in the thread itself. Tap the contact’s name at the top and then toggle off Share Focus Status.

Another thing you can do is in Settings > Privacy > Focus, turn Messages On.

In Settings > Focus, do you have any Do Not Disturb functionality set to come one automatically? If so, does remove that pre-set change anything?

If you have any other iOS/iPadOS devices that use the same Apple ID, even if they are not currently charged or powered can, can you please power them on and make sure there was not a Focus enabled when they powered off?

Thanks.

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Answer 2

alma1090

Community Specialist

Apr 8, 2022 6:22 AM in response to shayl0

Hey shayl0!

Do you have the latest updates installed for both your iPhone and MacBook Pro?Update macOS on Mac Update your iPhone, iPad, or iPod touch

Regards.

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Answer 3

shayl0 Author

Level 1

5 points

Apr 8, 2022 10:05 AM in response to alma1090

Hi! I have the latest updates installed on both.

I disconnected everything from iCloud on my phone, including my Apple Watch. I turned my phone off, back on, and the message is still there.

Any other suggestions? I appreciate the help!

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Answer 4

shayl0 Author

Level 1

5 points

Apr 7, 2022 6:53 PM in response to AnnieL2

Hi there, I tried all of those options, but the messaging still there. I’ve deleted and toggled off all Focus settings.

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Answer 5

alma1090

Community Specialist

Apr 8, 2022 12:01 PM in response to shayl0

shayl0!

If this issue continues even after trying all of the steps suggested by us, reach out to Apple Support for further assistance: Contact Apple for support and service

Have a great day!

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Messages notifications silenced when Focus is off

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