One AirPod flashes orange and doesn’t connect, while one is green and does.

One of my AirPods when placed in the case flashes amber, while the other is normal and is green. I have charged them both equally and I have also done a thorough clean of the end of the airpod and the charging port in and outside the case. The AirPod no longer connects to my phone or other devices but the other one does. The marks in the case in this image are just sharpie as I had to mark it was mine within my family sorry.I have also tried a factory reset multiple times with no prevail. I would appreciate some help.

Posted on Mar 5, 2022 5:52 PM

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Posted on Mar 5, 2022 8:52 PM

If you have reset the AirPods and that still doesn't help, then see the 'Replace a missing AirPod or charging case' section in:

Find your lost AirPods - Apple Support

Just to be sure, is kit possible you might have mixed up your AirPods with someone else's AirPods:

If you see an alert that says "AirPods Mismatch" - Apple Support


2 replies

Mar 5, 2022 8:49 PM in response to LeBobcatt

LeBobcatt Said:

"One AirPod flashes orange and doesn’t connect, while one is green and does. [...]The AirPod: no longer connects to my phone or other devices but the other one does. The marks in the case in this image are just sharpie as I had to mark it was mine within my family sorry.[...]"

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Troubleshooting AirPods Charge:

Marking these should play no role in this.



A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

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One AirPod flashes orange and doesn’t connect, while one is green and does.

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